AlwaysOn Bonding from bonding.werner.solutions permanently fixes the most common causes of poor video conferencing quality: failsafe connection, reduced jitter, automatic failover in under 500ms.

Improve Video Conferencing Quality: The Most Common Causes

Before fixing, diagnose. The most common technical causes of poor video conferencing quality in Austrian SMEs are not the tool (Teams, Zoom, Meet are technically solid) but the network underneath. Specifically:

Insufficient upload bandwidth: Many Austrian broadband connections are asymmetric — 50 Mbit/s download but only 5–10 Mbit/s upload. Teams and Zoom send your video stream over upload. With 5 simultaneous HD participants you need 5 × 3.5 Mbit/s = 17.5 Mbit/s upload. Many connections don't deliver that.

High jitter: Variable packet travel times cause robotic voice and stuttering video, even when total bandwidth is nominally sufficient. Cause: network load, old router hardware, or provider-side fluctuations.

No failover: If your DSL connection drops briefly (10–30 seconds), the video call disconnects — and usually doesn't resume automatically. For professional client meetings, that's unacceptable.

Measure 1: Check and Ensure Bandwidth

First step: measure your actual up- and download bandwidth — not the contracted rate, but the real one. Tools: fast.com, speedtest.net. Important: measure during active business hours, not at night.

Minimum requirements: Microsoft Teams (HD): 4 Mbit/s up+down per participant; Zoom (HD): 3 Mbit/s up+down; Google Meet: 3.2 Mbit/s up+down. For 5 simultaneous HD video calls, we recommend at least 25 Mbit/s upload.

Measure 2: Configure QoS (Quality of Service)

QoS prioritises video and VoIP packets over other traffic (downloads, updates, backups). Without QoS, a running Windows update can tank your video call even though total bandwidth is sufficient.

Measure 3: Optimise WiFi or Switch to Ethernet

WiFi is convenient but suboptimal for video calls. WiFi fluctuations (channel interference, distance to AP, obstacles) cause exactly the jitter problems that degrade calls. Recommendation: anyone in daily important video meetings should connect via Ethernet cable. A Cat-6 cable costs €20 and solves 90% of WiFi-related call problems.

Measure 4: Diagnose Jitter and Packet Loss

Jitter and packet loss can be measured with ping-based tests. Values >30ms jitter or >1% packet loss are critical. For VoIP quality, the MOS score (Mean Opinion Score) is used: MOS ≥4.0 = good quality, MOS 3.6–3.9 = acceptable, MOS <3.6 = poor quality. AlwaysOn Bonding typically achieves MOS ≥4.2.

Measure 5: AlwaysOn Bonding — Failsafe Internet for Professional Calls

The most important measure for professional remote teams: a redundant internet connection. AlwaysOn Bonding combines DSL, cable, and LTE into a failsafe combined connection. If one line fails, the other takes over in under 500ms — no interruption, no dropped call.

For home office workers there's a separate solution: see our article on managing skills shortage with remote work. For digital service processes: connectflow.werner.solutions. For IT infrastructure and ERPNext: werner.solutions. For energy optimisation: energie.werner.solutions.